Policies/Procedures

PLEASE NOTE:

Greg Carter's European Hockey School strictly abides by the rules and regulations set forth by the State Of Massachusetts. The school is properly licensed and is in compliance with these regulations.

Water and Hydration Policy

We advice all participants to bring a water bottle from home. Most Arena's will have water fountains available.
To maintain safe levels of hydration, and to help avoid the spread of germs, including Meningococcal Disease, students should bring their own water bottles, or money to purchase drinks at the arena, every day.
We do not advise students to share personal drinks with other students.
Water bottles are permitted on the ice and may be used when necessary.


Access the document below for more information about Meningococcal Disease:

Meningococcal Disease Info Waiver

Check in / Check Out Procedures:

On Monday morning, please arrive one half hour (30 minutes) before the scheduled start time.
All paper work must be submitted by this time, or your child will not be allowed on the ice. This includes a signed Camp Registration Form, a completed Health Form, and any special permission you are giving to have your child picked up after camp by someone other than yourself.
Each morning and afternoon, every student must check in and check out with the appointed staff member.


Bring Your Own Lunch:

  1. Each student must bring a lunch, or have money to purchase a lunch where available, every day of the camp.
  2. Lunches brought from home must be brought to the camp in an individual cooler device.
Grievance Procedures

You may file a grievance with Greg Carter's European Hockey School in writing by e-mail, info@gchockey.com, or by postal mail, P.O. Box 1534, Concord, MA 01742. Please indicate the camp to which you are referring, and if possible, the names of the people involved in your grievance.

We welcome any suggestions that will help make our program a more enjoyable and beneficial experience for children.

Blister Prevention

To ensure our students have the best possible experience at Greg Carter's European Hockey Camp, we highly recommend that students take a few precautions against developing blisters.

  1. Bring at least one extra pair of socks each day to keep your feet dry.
  2. Try to break-in new skates well before the first day of camp.
  3. If you do develop a blister, it is important to treat it immediately. Please talk to a staff member for blister treatment advice.
  4. Use blister band-aids at the first sign of a developing blister.
Emergency Care Procedures

(A) Emergency Procedures

1. Assess The Situation/Make Observations:

  • Is the player in pain?
  • Is there a suspicion that the player has been injured?
  • What, in general, are the nature and extent of the injury(ies)?
  • Is there the possibility of a bone fracture?
  • Is the player conscious or unconscious?
  • Is the player having a seizure or convulsion? Is the player actively bleeding from any site?

2. If A Significant Injury Is Suspected:

  • Do not try to move or turn the player.
  • Do not try to remove the player’s helmet.
  • If the player is actively bleeding, put on rubber gloves and apply direct pressure to the bleeding site using one or more sterile gauze pads.
  • If the player is unconscious, feel for a pulse at the wrist, and assess whether or not the player is breathing. Do not try to arouse the player by shaking him or her. Try to make contact only by voice.
  • If the player is unresponsive, has no detectable pulse, and is not breathing, institute basic cardiac life support (Cardiopulmonary Resuscitation) with a partner. Make sure that the tongue is not blocking the airway before performing mouth-to-mouth respiration.
  • If other emergency care is required, at the scene or at the local hospital, have a partner call for an ambulance (911). Do not leave the injured player alone.
  • If a player has required emergency care of any kind, the player’s parent or guardian should be notified.
  • An injury report form will be completed and a copy sent to the Massachusetts Department of Public Health within seven days of occurrence. A copy will be retained by the program.

(B) Emergency Procedures If Parents Cannot Be Contacted

1. If the parent or guardian cannot be reached:

  • Appropriate emergency care should be administered as indicated by the situation.
  • Further attempts should be made to notify the parent or guardian by a partner.
  • Procedures For Use Of First Aid Equipment

2. The first aid kit and manual will be maintained by the camp Health Supervisor, who will be at least 18 years of age and will be trained in American Red Cross Standard First Aid (or equivalent) and Cardiopulmonary Resuscitation.

3. In the event that the first aid kit is used, inventory will be taken after use and used items will be replaced before the next camp day.

(C) Plan For Administration Of Medication And Recording Medication

If we will be administering medication to your child, you must contact us 30 days in advance of your child’s scheduled camp so the appropriate forms can be completed.


(D) Plan For Administering And Recording Medications

1. The names and schedules for each medication taken by campers will be recorded by the Health Supervisor. All medication containers will be appropriately labeled with the name of the drug, the dose, and the schedule of administration.

2. Refrigerated and un-refrigerated medications will be stored in secure, locked storage compartments. The Health Supervisor will be responsible for these compartments. Refrigerated containers will contain a thermometer to maintain the appropriate temperature.

3. Medications will be distributed only by the Health Supervisor. A written record of all medications will be kept by the Health Supervisor.

4. All campers’ medication needs will be dealt with on an individual basis. The Health Supervisor is Paul D’Ambrosio, M.D.

(E). Campers and self-administering medication

1. If a child is capable of self-medicating, and the parent or guardian and the Health Care Consultant have given written approval, the camper may be allowed to carry these devices with him or her at all times in order to self-administer when necessary:

  • Campers who require the use of Albuterol metered dose inhalers, or equivalent, will be permitted to use them up to three times in a 24-hour period. If more frequent dosing is required, the parent or guardian will be notified. In addition, the camper will not be allowed to participate further until he or she has clarified the dosing of the inhaler with the Health Supervisor and Consultant.

2. The use of Ephedrine, when combined with strenuous exercise, has been associated with death.

3. The use of diet pills or performance enhancers will be strictly prohibited. Any camper found to be using such a product will be excluded from participation.

(F) Physical Examinations By Physicians And Immunization Record

Every camper and full time staff person at Greg Carter’s European Hockey School shall, prior to attending or after receiving a conditional offer of employment:

1. Furnish to the camp a health history

2. Furnish to the camp a report of a physical examination conducted during the proceeding 24 months, and an immunization record.

3. The medical health history will list:

  • Allergies
  • required medications
  • Any health conditions or impairments, which may affect the individual’s activities while attending the camp.
  • The medical history shall be signed by a parent/guardian, or by a licensed health care provider.

4. No person known to be suffering from tuberculosis in a communicable form, or having evidence of symptoms thereof, shall be allowed to work or attend the camp and interact with children in any capacity, which might bring him/her into contact with any camper at the camp.

Health Records

1. Each camper and all staff persons under the age of 18 shall provide the following information:

2. Each staff member over the age of 18 shall provide the following information:

  • Name, home address, telephone number of parents/guardians, mobile phone number(s), and emergency phone numbers.
  • Written authorization for emergency medical care signed by a parent/guardian.
  • Travel location and telephone numbers if parents/guardians will be traveling during camp session.
  • The name, address, and telephone number of the camper’s or staff’s family health care provider or health maintenance organization, if any.
  • If the camper or staff member brings a prescribed medication from home, a written authorization to administer the medication signed by a parent/guardian.
  • Copies of injury reports, if any, required by 105 CMR 430.153. Care Of Mildly Ill Camper

(A) Plan for the care of mildly ill campers

1. With permission from the parent or guardian and the Health Supervisor, campers with mild colds may be permitted to attend camp. However, campers with a fever will not be permitted to attend camp.

2. Campers who are mildly ill but able to attend camp will be monitored by the Health Supervisor. They will be asked to go home at the discretion of the Health Supervisor should the illness become more severe.

3. Mildly ill campers may be allowed to have more frequent rest periods during the camp day.

(B) Administration of medication

1. Individuals authorized by scope of practice (such as nurses) may administer medications to campers.

2. Under direction from the Health Consultant, the Health Supervisor may administer oral or topical medications.

3. In the case of a camper with a known allergy or pre-existing medical condition for whom the Epi-Pen® has been prescribed, the Health Care Consultant may make an exception for the Health Supervisor to use an Epi-Pen®. The Health Supervisor must demonstrate the capability to use an Epi-Pen® and written approval from a camper’s parent or guardian and the Health Care Consultant must be provided.

4. In the case of a camper who is capable of self-medicating using a prescribed Epi-Pen® or inhaler, and the parent or guardian and the camp Health Care Consultant give written approval, the camper may be allowed to carry these devices with him/her at all times in order to self-administer when necessary.

5. If a diabetic child requires his/her blood sugar to be monitored, or requires insulin injections, and the parent or guardian and the camp Health Care Consultant give written approval, the camper, who is capable, may be allowed to self-monitor and/or self-inject him/herself.

6. Blood monitoring activities and self-injection must take place in the presence of the Health Supervisor.

7. The camp must dispose of any hypodermic needles and syringes in accordance with 105 CMR 480.000: Storage and Disposal of Infectious or Physically Dangerous Medical or Biological Waste.

Discipline Policy

1. Discipline and guidance shall be consistent and based upon an understanding of the individual needs and development of a child.

2. The goal of discipline is to maximize the growth and development of the children and for protecting the group and individuals within it.

3. Behavior which constitutes discipline:

  • Camper’s who behavior disturbs other participants from learning
  • Fighting or abusive language on the ice
  • Penalty during scrimmage
  • Inappropriate behavior

4. Campers who fall into any of the above categories will be escorted off the ice to the bench, at which time they will be spoken with. A staff member will explain why their actions were inappropriate. After the camper understands why their actions were inappropriate, they may then continue to participate with the scheduled activity.

5. If a camper continues to use behavior that is considered inappropriate, a staff member will speak with the parents about their child’s behavior. The staff member will explain the problem and why we do not condone this behavior.

6. If a camper continues to use behavior that is considered inappropriate, after a staff member has spoken with both the camper and the parent, that camper will then be expelled from the camp. A staff member will call the camper’s parents and have them come and pick-up their child.

7. The staff member will fill out an incident report, before speaking with the camper’s parents, detailing the behavior(s) and problem(s). All reports will be kept on file.

8. Reasons for dismissal from camp (No refund will be given if expelled from camp):

  • Fighting in the locker room
  • Swearing at staff members
  • Stealing of money, equipment, etc.
  • Continued inappropriate behavior

9. Prohibitions:

  • Corporal Punishment, including spanking and touching; touching of participants is prohibited
  • No camper shall be subjected to cruel and severe punishment, humiliation, or verbal abuse
  • No camper shall be denied food or shelter as a form of punishment
  • No child should be punished for soiling, wetting, or not using the toilet


Cancellation Policy

Our cancellation policy is in place as we prepare for each individual camp based on registration numbers. Our overhead costs, including staffing, ice, travel, etc., is based on the number of campers signed up for that camp.

- Cancellations before May 16, 2024 will receive a refund of the tuition minus an administration fee of $50.00.

- Cancellations after May 16, 2024 will receive a credit for a future program minus an administration fee of $50.00. (this credit will not expire)

- Refunds will not be issued to no-shows or to players who leave the program by their own admission, by expulsion, or who cancel after the program begins.

- Cancellations within 14 days of the scheduled camp are non-refundable. .

- All cancellations must be submitted in writing via email. Email: info@gchockey.com

LEAGUES AND CLINICS CANCELLATION POLICY:

League and clinic registrations are non-refundable.

Need to cancel? All cancellations must be in writing. Refunds will not be issued to no-shows or to players who leave the program by their own admission, by expulsion, or who cancel after the program begins.

Private Policy

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Greg Carter's European Hockey School. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003.

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